Adding a Team Member to your PhoneBurner Account

More Detailed Admin Setup → Team Admin Setup

From PhoneBurner Website:

 

PhoneBurner provides several options to assist Team Administrators in managing their team.

Two of the most frequent changes made to a team setup include adding a dialing seat for a new user, which may be necessary when a new team member has joined, or removing a dialing seat, which might occur if a team member leaves the team or the company. 

You may also Suspend a user, which will allow the seat to be reassigned to another user.

Note: Suspending a user does not remove a seat from your billing, it allows you to re-assign it to another user. To stop being billed for a seat, you must first Suspend it, then Adjust Seats to remove it from your billing.

How to add a seat:

First, go to your "Team" tab and select the “My Team” submenu.

Next, click on "Add Seat". 

Next, please fill in the user data and click "Submit". 

Note: New users require email, First, and Last Names. Always double-check the Permissions granted when adding new users.

The new user will now be populated and visible on your Team tab. 

To Learn More → PhoneBurner Knowledge Base

Problems Adding Team Member?

If you are not able to add a new team member without being charged extra fees. Follow the Steps below. 

Create Support Ticket: send a request to convert your account to Admin Account with Team Seat.

Purpose: Sets up a Amin Seat and a Caller Seat. Admin can monitor Caller activity.

Time: 24 Hours.

Steps

1. Log into PhoneBurner
2. At the top of the page, click "SUPPORT". 
3. Halfway down on the left. Click "CREATE A TICKET". 
4. Subject: Please convert my Account to Admin with Team Seat
5. Body of Ticket: "Hello Support, Please convert my Account to Admin with Team Seat. Thanks!"
6. Finish: Less than 24 hours you can add your team member.